Effect of Mobile Technology on Library Service

This article from First Monday is a very good overview of the effects that mobile technology has on the types of service libraries provide and the overall shift in how people access the Internet.

Clips from the article and my comments are below.

  • Dempsey, Lorcan. “Always on: Libraries in a world of permanent connectivity” First Monday [Online], Volume 14 Number 1 (30 December 2008)

      • Good to find ways to collaborate positively and support common goals. – post by kgerber
    • “(a physical place to meet, a toolbar, a set of services in the course management system, a FaceBook application, a set of RSS feeds, office hours in a school or department, and so on).”
      • Many ways the library can be percieved by a patron. – post by kgerber
    • “For example, in his book about VLEs (that is, learning or course management systems), Weller (2007) talks about the changing, and sometimes politically difficult, relationship between the library and e–learning developments.”
    • For this reason, developments in the consumer and retail space will increasingly outpace those in enterprise or educational contexts, and many enterprise or educational services will have substitute or rival products in the consumer space (Stokes, 2008). Think, for example, of what is happening with e–mail, where people may use their Gmail account in preference to an institutional one…The university, library, or work environment can no longer expect to provide a more sophisticated digital environment than that which is available in the general consumer space.”
      • Highlights how some users have familiarity with applications that are not yet available or of less quality within business and academic institutions. Library can be informal or formal support because we pay attention to new and useful trends – post by kgerber
    • “From a conceptual point of view, the widgetization adopted by Facebook, iGoogle and netvibes weighed strongly on our initial thinking. We wanted to build the foundation and DNA of the new site in line with the ongoing trend and evolution of the Internet towards dynamically generated and syndicable content through technologies like RSS, atom and xml. This trend essentially abstracts the content from its presentation and distribution, atomizing content into a feed–based universe. Browsers, devices, etc therefore become lenses through which this content can be collected, tailored and consumed by the audience (Titus, 2007).”
      • Essential consideration for Web design. Must think beyond the desktop. – post by kgerber
    • “Rave Wireless (http://www.ravewireless.com/). Boopsie indexes content from providers and makes it available in mobile–friendly ways. Rave Wireless provides services to meet communication needs across whole campus populations through various infrastructure services. These include alerting, security, and various information services (video, shuttle bus locations).”
      • Saw Rave this at the Maryland Web 2.0 conference. Still had issues implementing system but students did mention that they liked it. – post by kgerber
    • “An institution cannot necessarily rely on one vehicle — e–mail or texting, for example — to reach everyone in a timely way.”
    • “Second, recent discussion of social networks has highlighted the importance of ‘social objects’: the shared interests around which people affiliate, such as photographs, movies, music, and holiday destinations”
      • Think about using these items in classes or training to motivate and build a cohesive unit. – post by kgerber
    • “This attention scarcity is apparent also in the academic environment where a bouncing and skimming style of consumption has been observed (Nicholas, et al., 2006). Palmer, et al. (2007) talk about actual ‘reading avoidance’. Researchers may survey more material, but spend less time with each item, relying on abstracts and other content clues to avoid reading in full.”
      • Websites should reflect this because it already supports the conventional wisdom that content on a Website should be short. – post by kgerber

Posted from Diigo. The rest of my favorite links are here.


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